What is an e-commerce store?
In simple terms, buying and selling products and services over the World Wide Web is referred to as e-commerce. Any store that makes business by selling via the net is known as an e-commerce store.
How will be the business to consumer process arranged in simple terms for an e-store?
1. Customers look at the company's website and places the order
2. The payment is either done instantly or at cases, money on delivery is opted
3. Once an order is placed, it is actually intimated for the warehouse, where the products are stocked up
4. The best product is packed, shipped and safely sent out for delivery
5. The inventory is decreased by that number removed and changes come in the web site page accordingly
6. The customer receives the item in the next few working days
The following are the logistics challenges faced in an e-commerce industry:
• Shipping costs
Due to a lot of alternatives for customers to pick from over the internet, cost of shipping play a significant role in placing orders. Lots of businesses offer free delivery to entice customers to get from them
• Shipping time
The key downside of shopping online is the time gap between payment and delivery. Most Indian e-stores take between 2-five days for delivery and then there are few big players who promise guaranteed 1 day delivery. No customer loves to wait around for days for his or her order to get delivered
• Loyalty of clients
Due to immense competition plus an open market, customers keep searching for better deals and provides and it is difficult to make certain repeat customers
• Managing large orders of tiny values
Most e-stores sell products priced from two digit numbers to many thousands. The gain margin for each and every product also differs considerably. It really is hence a challenge to take care of every product exactly the same way and invest the identical amount and labor for shipping and delivery for each and every order
• Safety of shipped goods
In the case of damages during shipping and delivery, especially in case of fragile goods, the company works with customer dissatisfaction, lack of goods and replacement costs.
• Reverse logistics challenges
Most e-commerce china import websites come with an option of return of goods (RTO - Come Back To Origin) if the customer is unsatisfied. In India the return rates are quite high as well as the store has to handle the additional costs of returning the goods for the warehouse.
The primary success of an e-commerce store is always to make their business model identical to that relating to physical stores. The better complicated buying on the web is, the lesser will likely be people's inclination to buy.
E-commerce is young to Indian markets. The reason it really is picking up fast will be the Funds on Delivery (COD) option. In accordance with a report by Ernst&Young, COD accounts to around 50-80% of all the online transactions in India. Despite the disadvantages it offers, COD has certainly built the reputation of web business.
With all the young crowd preferring to look online, the future of e-retail stores looks promising. Logistics play a major role in determining how trusted and exactly how easy buying coming from a store will probably be. Businesses, especially start ups must invest considerable time, energy and resources in planning their delivery mechanisms. Most e-stores retail the identical goods and services. The difference depends on how fast, how cheap and exactly how safe the orders make it to the customer.
With the open market and fierce competitors, there is no doubt a highly maintained logistics system determines how successful the company may be.
ClickOnCare - Our company is an emerging launch in e-commerce healthcare and wellness sector. Our products and services range between beauty items, childcare, nutrition, sports equipment, wellness products and devices and health services.We concentrate on combining niche products from the cosmeceuticals and nutraceuticals sector.
Partnering with premium logistics companies in India, we assure fast and quick delivery of products and services, assure discrete packaging for intimate products and ensure complete customer care.
Company name: Exchain International Limited
Address: Flat A-C, 15/F, Cheung Hing Shing Centre No. 23 Sha Tsui Road, Tsuen Wan, Hong Kong
Tel: +852 35655738